{"id":2124,"date":"2025-04-08T15:26:22","date_gmt":"2025-04-08T15:26:22","guid":{"rendered":"https:\/\/erp.cienapps.com\/?page_id=2124"},"modified":"2026-07-02T15:57:38","modified_gmt":"2026-07-02T15:57:38","slug":"support","status":"publish","type":"page","link":"https:\/\/erp.cienapps.com\/en\/support\/","title":{"rendered":"Support (EN)"},"content":{"rendered":"
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Support<\/h1><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n
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Available technical support resources<\/h2>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n
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Access your client portal<\/a><\/div>\n<\/div>\n\n
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Consult the knowledge base<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n
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Submit your support request here \u2b07\ufe0f<\/h2>\n<\/div><\/div>\n\n
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  1. Click the \"Add\" button.<\/li>\n
  2. Enter a short and relevant title to describe your issue. (e.g., Unable to log in \u2013 ABC Company)<\/li>\n
  3. Type \"Cienapps\" in the software field.<\/li>\n
  4. Enter the relevant module in the appropriate field.<\/li>\n
  5. Fill out the questions and contact person in the \"Description\" section.<\/li>\n
  6. Add screenshots or any other relevant items in the \"Attachment\" section.<\/li>\n<\/ol>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n
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